Privacy Protection Policy

haobet's Privacy
Protection Policy

Your personal data is our priority. This policy explains what personal data you provide on haobet and how it is used.

SSL Encryption
Secure Platform
Personal Data Protected
Last Updated: 30 October 2026

Introduction and Purpose

This Privacy Policy ("Policy") sets out the rules governing how personal data is handled between the haobet platform ("we", "our") and players using the haobet.wine website ("you", "user").

By accessing the haobet platform, creating an account, or using our services, you are considered to have agreed that your data will be handled in accordance with the protections set out in this Policy. If you do not agree with the Policy, please stop using the platform and contact [email protected].

Important: We do not sell your personal data to third parties. Personal data is used solely to provide our services and to maintain security.

Types of Data Collected

haobet collects only the data necessary to provide our services. The categories below outline what is collected and why each is needed.

1. Information you provide directly

  • Full name (for financial verification KYC process)
  • Mobile phone number or email address (for account creation and verification)
  • Date of birth (to verify you are not under 21)
  • Payment details (KBZPay, Wave Money, AYA Pay, CB Pay account number — used for deposits and withdrawals only)
  • Any data provided at a specific time (customer references, verification documents)

2. Data collected automatically

  • IP address and geographic location (for restriction checks and security)
  • Device type, language, and browser information
  • Betting history (stakes, session time, game type) — for fair play checks and the rewards system
  • Login/logout times and platform usage data
  • Data from cookies and similar technologies (see section 6 for details)

3. Data received from third parties

  • Data from KYC verification companies (e.g. ID document checks)
  • Transaction verification data from payment companies (when processing deposits and withdrawals)
  • Data from partner companies that work with us to deliver our services

How We Use Your Personal Data

Collected data is used only for the purposes listed below. Nothing is done without a clear purpose.

Account and Service Management

Used for account creation, identity verification, deposit and withdrawal processing, player eligibility checks, and providing 24/7 customer support.

Security and Fraud Prevention

Data checks are carried out to prevent financial fraud, money laundering, and other unlawful activity. Data is stored securely using SSL encryption.

Fair Play Monitoring

Betting history and financial transaction data ensure fair play for all players on the platform.

Service Improvement

Platform usage data is used to improve the player experience and resolve technical issues.

Advertising restriction: We do not sell or transfer your personal data to third-party advertising companies.

Data Sharing and Disclosure

haobet limits disclosure of personal data to third parties as much as possible. It is done only in the following circumstances.

Service Partners

Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay), KYC verification companies, and technology service providers receive only the data they need to carry out their services. They are required to follow the same data protection policy as us.

Legal Requests

Where required by law, data needed to fulfil a request from a court or law enforcement authority will be provided through lawful means.

Business Transfers

If the platform merges with or is sold to another company, a data transfer may occur. Players will be notified in advance.

All of our partner service companies have signed data protection agreements.

Data Retention and Deletion

We retain data only for as long as needed for the purpose it was collected. Data beyond that period is deleted securely.

Retention Policy

  • While the account is active — account data is retained
  • After account closure — held for a legally required period
  • Financial transaction records — retained in line with legal requirements
  • KYC verification data — retained for the minimum period required for legal protection
  • Customer support communication records — for a set period after the issue is resolved

Data Deletion Requests

To request deletion of your personal data, contact [email protected]. Please note that data can only be deleted after any outstanding legal matters are resolved.

Cookies and Tracking Technologies

haobet.wine uses cookies and similar technologies to keep the website running smoothly. The types of cookies and their purposes are described below.

Essential Cookies

Required for login, security tokens, and gaming sessions.

Performance Cookies

Collects data to understand how the website is used and to drive improvements.

Functional Cookies

Saves player preferences (language, repeated connection data).

Security Cookies

Used for CSRF protection, fraud prevention, and re-login verification.

You can restrict cookies in your browser settings. However, please note that disabling essential cookies may prevent some platform features from working correctly.

Your Personal Data Rights

Every player using the haobet platform has the following rights regarding their personal data.

Right to Access

You can request the data we hold about you at any time.

Right to Correction

You can request that we correct any inaccurate data.

Right to Deletion

You can request deletion of your data where there are no legal restrictions.

Right to Restriction

You can request that certain actions be limited — for example, while data is under review.

Right to Data Portability

You can request your data in a readable format.

Right to Object

You can object to data processing that is based on our legitimate interests.

To exercise any of the rights above, contact us at [email protected]. Requests will be responded to within 30 days.

Protection for Under 21

The haobet platform is intended for players aged 21 and above only. We do not intend to collect personal data from anyone under 21.

If we become aware that we have collected personal data from a child under 21, we will delete that data immediately. If you believe this has occurred, please notify us at [email protected].

Data Security Measures

We apply technical and organisational security measures. These include —

  • Data is protected with SSL/TLS encryption
  • Staff access to data is restricted based on role
  • Regular security checks and software updates are carried out
  • Data breach prevention systems are in place (firewalls, intrusion detection)
  • Staff receive training on personal data protection
  • A response system is in place to address unauthorised access incidents immediately

Please understand that no digital technology is ever 100% secure. If a personal data breach occurs, we will act immediately within our area of responsibility in accordance with the law and will notify affected players.

Policy Changes

haobet reserves the right to update this policy in line with service improvements. If significant changes occur —

  • An announcement will be made clearly on the platform
  • Players will be notified through their registered contact method
  • The effective date of the updated policy will be clearly stated

Continued use of the platform after a policy change will be taken as acceptance of those changes. If you do not agree, you may contact [email protected] to request account closure.

Privacy Protection FAQs

Common privacy-related questions from players and their answers.

haobet only stores your KBZPay, Wave Money, AYA Pay, or CB Pay account number — and only to process deposits and withdrawals. It is never shared with third parties. We cannot access your KBZPay balance; we only handle payment transactions.

Your gaming history can only be accessed by authorised haobet staff and any person or organisation making a lawful legal request. Transaction records are never shared with third-party advertising companies or organisations unrelated to gaming.

Contact [email protected] to request data deletion. We will respond within 30 days. Please note that some data may not be deleted immediately due to legal and financial obligations (for example, ongoing financial transactions).

Data transfers may occur as technology partners are involved in delivering our services. When such transfers take place, agreements are put in place to ensure equivalent protection. The security and protection of personal data is maintained wherever any transfer occurs.

haobet customer service operates only through 24/7 Live Chat (Myanmar language) and [email protected]. We do not contact users via SMS, Telegram, Viber, or Messenger. Be cautious of any contact claiming to be haobet through those channels — they are not affiliated with us.

Contact [email protected] and clearly explain what is incorrect and what the correct information should be. The support team will verify and process the update within 14 days. You can also update information yourself in any self-service areas such as profile settings.

For significant changes, haobet will post a clear notice on haobet.wine and notify you through your registered contact method (Live Chat alert or email). You can always check the date of the latest update using the "Last Updated" date on this page.

Contact Us

If you have any questions or requests regarding haobet's privacy policy, please get in touch with us.

Live Chat
24/7 Live Chat (Myanmar language)
Response Time
Requests are responded to within 30 days

What to include when contacting us

  • Full name and account number
  • Nature of the request (access / correction / deletion)
  • A detailed explanation if it relates to a data issue
  • Required timeframe (please state if it is urgent)
We are committed to protecting your personal data so you can use the haobet platform with confidence. If you have any policy questions, do not hesitate to ask.